How we protect, manage, and secure your personal data.
Welcome to MyBookie ("we," "our," or "us"). We are fundamentally committed to protecting the privacy, security, and digital safety of our users ("you," "your," or "player"). As a premium provider of online sportsbook and casino entertainment, we handle sensitive personal and financial information daily. We take this responsibility incredibly seriously.
This comprehensive Privacy Policy governs your use of the MyBookie website, mobile applications, and all associated services (collectively, the "Platform"). It details exactly what information we collect, the specific methods we use to collect it, why we need it, how it is secured using our military-grade protocols, and the conditions under which it may be shared. By registering an account, interacting with our platform, or placing a wager, you expressly consent to the data practices described in this document.
To provide a secure, compliant, and seamless iGaming experience, we must collect various categories of data. We gather this information directly from you, automatically as you navigate our platform, and occasionally from trusted third-party verification partners.
When you register for a MyBookie account, participate in our VIP program, or communicate with our customer support, we collect:
As you interact with our sportsbook and casino, our servers automatically record technical and behavioral data to ensure platform stability and prevent fraud:
MyBookie strictly limits the use of your personal data to purposes that are necessary for operating our platform, fulfilling legal requirements, and enhancing your user experience. We use your data in the following ways:
We do not sell, rent, or illegally trade your personal data to third parties for independent marketing purposes. However, to operate a global betting platform, we must share specific data with vetted, highly secure third-party partners under strict confidentiality agreements:
At MyBookie, the security of your financial and personal data is our absolute highest priority. We deploy cutting-edge cybersecurity measures equivalent to those used by major global financial institutions:
All data transmitted between your device and our servers is protected by military-grade 256-bit Secure Socket Layer (SSL) encryption. Our internal networks are shielded by enterprise-grade firewalls, intrusion detection systems, and regular third-party security audits. Furthermore, access to your personal data within our company is strictly limited to authorized personnel who require it to perform their job duties, and they are bound by stringent confidentiality contracts.
Our platform utilizes cookies, web beacons, and similar tracking technologies to differentiate you from other users, allowing us to provide a customized experience. Cookies help us remember your login credentials, store your preferred odds formats (e.g., American, Decimal, Fractional), and track the effectiveness of our promotional campaigns. You have full control over your cookie preferences through your browser settings; however, disabling critical cookies may prevent you from placing live bets or accessing certain casino games seamlessly.
We retain your personal information only for as long as is strictly necessary to fulfill the purposes outlined in this policy. Even if you choose to close your MyBookie account, we are legally required by international gaming regulations and anti-money laundering laws to retain certain financial and identification records for a minimum period (typically up to five years). Once this legal retention period expires, your data is permanently deleted or irreversibly anonymized.
Depending on your geographic jurisdiction, you possess specific rights regarding your personal information:
MyBookie is strictly for adults. We do not knowingly collect, process, or store personal information from anyone under the legal age of majority in their jurisdiction (typically 18 or 21). If we detect that a minor has attempted to create an account, that account will be immediately suspended, all wagers voided, and the associated data expunged. We also process data related to your self-exclusion limits and responsible gaming timeouts to ensure we enforce the boundaries you set for your own protection.
As the iGaming industry evolves, so too will our operational practices. We reserve the right to update, modify, or amend this Privacy Policy at any time. Significant changes will be communicated to you via email or through a prominent notification banner upon your next login to the MyBookie platform. Your continued use of the site after such notifications constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy, our data collection practices, or if you wish to exercise your data rights, please contact our dedicated Data Protection Officer (DPO) and privacy team: